Shipping Policy
All orders are shipped within 6-8 weeks after your order is placed. Your patience is appreciated during this period, I operate on a small scale and work only as fast as my body allows. When your order is shipped, you will receive an email notification with a tracking number. Emails must be entered correctly to receive tracking information. Please double check all your information is correct before placing an order, I am not responsible for the lack of tracking number due to errors. Please be vigilant in checking the tracking information after your order has shipped and retrieve your package as soon as possible upon arrival.
Orders can only be shipped to one shipping address, as entered. If you would like to have multiple shipping addresses, please place multiple orders. If you enter the incorrect spelling or address and your order cannot be delivered to you, I can re-ship it at an additional fee once it is returned. If the order is not sent back and there was an error in your address, there is nothing I can do.
Once an order has shipped, please reach out to the postal service for any questions. If an order is lost, please reach out to the postal service to file a claim, Transform Leather Co is not responsible for shipments lost in transit, once you have the tracking number it is your responsibility to locate your items. Given the nature of Transform Leather Co being an independent and small-scale business, I do not have the resources to remake or refund orders if they are lost or stolen from the delivery site.